Most Frequently Asked Questions
Are you a homeowner?
Are you licensed and can you show me proof?
Most states require some type of licensing and even if yours doesn’t, you should only hire licensed contractors. Why? Because licensed contractors are required to have some level of insurance and bonding, which would protect you from liability if the contractor is injured or damages property while completing the job.
In addition, if they’re not licensed, they are likely failing to comply with other laws. They may be unable to acquire permits and pass inspections. This can mean your project isn’t up to code or you will be ineligible to make warranty claims — which could cost you a lot more money later.
Are you bonded and can you shoe me proof?
Do you provide a written contract for the work to be performed
What are the deposit and payment terms?
Depending on the scope of the project, they may ask for payments at certain milestones, or just the other 50% at the completion of the job. NEVER pay a contractor the full amount before the work begins — or even before its completion.
Do you guarantee your work with a written warranty?
Who will be on my property and what is the schedule like?
A good contractor will provide you with a basic schedule of when they plan to work as well as when certain parts of the job will be done. If your master bath is part of a renovation project, for example, you should have some idea of when you be unable to use it, when the water is likely to be turned off, etc.
What cleanup work is included?
How will I communicate with you and your team?
Anchor Property Services has multiple ways to communicate with you depending on your preference. Your Project Manager is available by phone, email or text. We also utilize a proprietary software system that provides our clients with a dedicated protal to monitor the schedule and where our technicians report on their progress and upload photos of the project. We also utilize miniature WiFi cameras upon request to provide ongoing monitoring of your project.
Do you have examples of relevant projects and/or can you provide references?
Good contractors rely on word-of-mouth referrals and should have plenty of previous clients who can vouch for their work, either as testimonials on their website or clients who are willing to speak to you.
Are you a realtor?
How do we do this? We help sellers increase the value of their homes by improving the functionality, curb appeal and safety. We resolve issues that might be found during an inspection. We help buyers understand their options and overcome any fears about completing a renovation that might be the deciding factor in their decision to purchase. We treat your sellers and buyers with the greatest respect and ensure a phenomenal customer service experience.
How long have you been in the Construction field?
What's your experience with realtors?
How can you provide value to my clients?
Renovations for sellers who may have some equity in their property but not cash to execute the renovation work-we offer “Renovate Now Pay Later” to partner with the realtor and Seller to collect payment for renovations when the property goes to closing.
Remodeling for buyers who found the right house in the right neighborhood but want to complete the kitchen, bathroom or basement renovation of their dreams and still stay in their overall home purchase budget.
For both buyers and sellers, we can ease the stress that may arise due to the home inspection report by providing a realistic, timely and accurate estimates to resolve inspection items. We provide a detailed scope of work to satisfy your buyers’ concerns and demonstrate to your sellers that we are completing the repair in the most efficient and cost-effective manner to maximize their cash at closing.
For realtors we recognize that this transaction is your livelihood and that we are a part of your clients overall experience, we take care of our relationships with our realtors to ensure we are promoting your business values, mission and brand.